Service Support Contracts

Comprehensive Support for the Full AVEVA™ Unified Engineering Ecosystem

At EMC, we deliver specialist, on-demand support across the entire AVEVA™ Unified Engineering data environment—from 1D design data and 2D intelligent deliverables to 3D digital models and asset information management systems. Every solution we provide is fully aligned with our EMC4.0™ digital roadmap, ensuring it’s future-ready, scalable, and seamlessly integrated.

Our strength lies in keeping your engineering environment fully optimised and performing at its best. Through customised service contracts, we go beyond reactive support to offer strategic, hands-on guidance that enhances system functionality, boosts efficiency, and supports sustainable digital development.

Backed by a team of highly experienced professionals, we bring a practical understanding of complex technical landscapes. Whether it’s troubleshooting software challenges, improving platform interoperability, or fine-tuning system performance, our focus is always on delivering fast, effective resolutions.

Each service engagement is tailored to your specific operational needs—ensuring your engineering systems remain agile, standardised, and aligned with evolving project demands. From reducing downtime and streamlining workflows to embedding best practices and driving innovation, we empower your teams to work smarter, faster, and more collaboratively.

By combining technical expertise with a firm grasp of the latest engineering trends, EMC helps clients deliver consistent, high-quality project execution—while also future-proofing their digital capability. When you partner with EMC, you’re investing in more than technical support—you’re gaining a dedicated team committed to your long-term success.

AVEVA™ Unified Engineering

AVEVA™ Engineering

EMC provides expert support across the Engineering domain of AVEVA™ Unified Engineering, enabling seamless management of 1D engineering data such as process, instrumentation, electrical, and mechanical information. Our team specialises in maintaining and enhancing the integrity of core engineering systems, ensuring structured data flows efficiently from initial design through to detailed deliverables.

We help clients configure and maintain engineering class libraries, datasheets, and specifications to ensure alignment with project standards and compliance requirements. Whether integrating with downstream 3D design tools or supporting cross-discipline collaboration, EMC ensures the engineering foundation of your digital ecosystem is robust, scalable, and ready to deliver high-quality outcomes across the project lifecycle.

AVEVA™ Everything 3D

We specialise in optimising E3D engineering systems through tailored service contracts designed to enhance functionality, drive innovation, and support long-term development. Our approach enables efficient, standardised digital project execution that meets the evolving needs of modern engineering environments.

Backed by extensive professional experience, our team excels at identifying and resolving complex technical challenges within E3D. We are committed to improving system performance and reliability, ensuring your operations run seamlessly and are fully aligned with your unique requirements.

Unlock Efficiency, Flexibility & Cost Savings with an Outsourced Service Support Contract.

AVEVA™ System Integration Partner

EMC Supports the full Engineering suite embracing EPC4.0 and ENG4.0 roadmaps with the release of EMC4.0™

• PRO/II Simulation
• Electrical
• Instrumentation
• Engineering for Process and Mechanical
• Intelligent P&IDs
• ERM (Enterprise Resource Management)
• ISM/AIM-A (Information Standards Manager / Asset Information Manager Advanced)
• PCM (Point Cloud Manager)